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Question No. 1

Refer to the exhibit.

In Cisco Unified Contact Center Enterprise Outbound Option when configuring Transfer to IVR campaign, which two nodes can be used in the routing script to transfer the call to an external script (CVP VXML application)? (Choose two.)

Answer: A, C

Question No. 2

Which two actions are needed to enable VXML application detail reporting? (Choose two.)

Answer: A, E

Question No. 3

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

Answer: B

Question No. 4

Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?

Answer: C

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Valid 600-460 Exam Dumps To Pass At Earliest

By | January 15, 2020

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Question No. 1

Refer to the exhibit.

Four calls enter the script in the exhibit but are queued due to no agents being available. Assume that the calls are equally distributed across the A, B, C, and D path in that order using the % Allocation Node and that the Queue to Skill Group Node priority is left at its default setting. Which call is answered first?

Answer: A

Question No. 2

Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?

Answer: C

Question No. 3

Which option lists the settings in the registry to enable IPsec logging with Cisco Unified ICM?

Answer: B

Question No. 4

Cisco Unified Contact Center Enterprise is deployed with Cisco Finesse and you make changes to CTI Server, Contact Center Enterprise Administration, or cluster settings. Which service must be restarted for changes to take effect?

Answer: D

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